Transform Your Garden with Professional Insights

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Terms of Service

1. Service Agreement

By engaging Garden Insights Pro for garden analysis and landscaping services, you agree to these terms. Our services include garden analysis, plant recommendations, landscape design consultation, and ongoing support as specified in your service agreement.

2. Service Scope and Limitations

Our recommendations are based on professional analysis of your specific site conditions, climate data, and horticultural best practices. While we strive for optimal results, plant performance can be affected by factors beyond our control including weather, maintenance practices, and environmental changes.

3. Payment Terms

Payment is due according to the schedule outlined in your service agreement. We accept various payment methods and offer flexible payment plans for larger projects. Late payments may incur additional fees as specified in your contract.

4. Warranty and Guarantees

We provide a satisfaction guarantee on our analysis and recommendations. Plant warranties are subject to proper installation and maintenance as specified in our care instructions. Warranty terms vary by service type and are detailed in your service agreement.

5. Limitation of Liability

Our liability is limited to the cost of services provided. We are not responsible for indirect damages, property damage due to natural disasters, or losses due to failure to follow maintenance recommendations.

6. Modification of Terms

These terms may be updated periodically. Clients will be notified of significant changes. Continued use of our services constitutes acceptance of updated terms.

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Privacy Policy

Information We Collect

We collect personal information necessary to provide our garden analysis and landscaping services, including your name, contact information, property details, and garden preferences. We also collect technical information about your website usage to improve our services.

How We Use Your Information

Your information is used to provide personalized garden analysis, communicate about your project, schedule consultations, and provide ongoing support. We may also use aggregated, anonymized data to improve our services and develop new offerings.

Information Sharing

We do not sell, rent, or share your personal information with third parties except as necessary to provide our services (such as soil testing laboratories) or as required by law. All service providers are bound by confidentiality agreements.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. Contact us to exercise these rights or if you have privacy concerns.

Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Client project records are typically maintained for 7 years for reference and warranty purposes.

Contact Information

For privacy-related questions or requests, contact us at +1 (503) 555-0147 or visit our office at 2847 NW Everett Street, Portland, OR 97210.

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Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience by remembering your preferences and analyzing site usage patterns.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality, including security and accessibility features.

Performance Cookies: Help us understand how visitors use our site by collecting anonymous usage statistics.

Functional Cookies: Remember your preferences and settings to provide a personalized experience.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness (only with your consent).

Cookie Management

You can control cookie settings through your browser preferences or our cookie consent banner. Disabling certain cookies may limit website functionality but will not prevent access to our services.

Third-Party Cookies

We may use third-party services that set their own cookies, such as analytics providers. These are governed by the respective third party's privacy policies.

Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain until they expire or you delete them. Retention periods vary by cookie type and purpose.

Updates to This Policy

We may update this cookie policy to reflect changes in technology or regulations. Check this page periodically for updates.

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GDPR Compliance

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Information

You have the right to know what personal data we collect, why we collect it, how we use it, and how long we retain it. This information is provided in our Privacy Policy and service agreements.

Right of Access

You can request a copy of all personal data we hold about you. We will provide this information in a structured, commonly used format within 30 days of your request.

Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to have it corrected or completed. Contact us to update your information at any time.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the original purpose or you withdraw consent.

Right to Data Portability

You can request to receive your personal data in a portable format or have it transferred directly to another service provider where technically feasible.

Right to Object

You have the right to object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Legal Basis for Processing

We process your data based on: contract performance (providing services), legitimate interests (business operations), legal obligations (record keeping), and consent (marketing communications).

Data Protection Officer

For GDPR-related inquiries or to exercise your rights, contact our Data Protection Officer at +1 (503) 555-0147 or visit our office at 2847 NW Everett Street, Portland, OR 97210.

Supervisory Authority

If you believe we have not adequately addressed your data protection concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

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DMCA Policy

Digital Millennium Copyright Act Compliance

Garden Insights Pro respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement notices.

Copyright Infringement Notification

If you believe that content on our website infringes your copyright, please provide written notice including:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location
• Your contact information (address, phone number, email)
• A statement of good faith belief that use is not authorized
• A statement that the information is accurate and you are authorized to act

Counter-Notification Process

If you believe content was removed in error, you may submit a counter-notification including:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to federal court jurisdiction

Designated Copyright Agent

Send DMCA notices to our designated copyright agent:

Garden Insights Pro
DMCA Agent
2847 NW Everett Street
Portland, OR 97210
Phone: +1 (503) 555-0147

Repeat Infringer Policy

We will terminate access for users who are repeat copyright infringers in appropriate circumstances.

Good Faith Requirement

Please ensure that your DMCA notice is submitted in good faith. False claims may result in liability for damages, including attorney fees.